The challenge
Our first project with Gribbon & Pelham was a full website redesign. Their goal was to create a clear and professional online presence that reflected their decades of experience and made it easy for prospective clients to understand and request their services.
Fast forward to 2025, and the business wanted to increase its visibility and thought leadership on LinkedIn. Director Tony was keen to position himself as a go-to residential survey expert and boost the company’s online presence to support new business opportunities.
Our approach
We started by redesigning the website using Elementor, incorporating Gribbon & Pelham’s branding, and ensuring all services—including surveys, valuations, and lease extensions—were clearly explained. We included a simple, intuitive quote request form and added blog functionality for long-term content strategy and SEO.
When the client chose to add social media management to their package, we took a strategic, collaborative approach. We researched similar LinkedIn profiles, developed content pillars, and created a tailored monthly plan focused on increasing reach, authority, and engagement. Tony’s proactive approach—regularly sharing ideas, photos, and insights—has played a major role in the success of the content. His commitment to engaging with his audience has further amplified the results.
The results
The website now provides a modern, professional and informative user experience that clearly communicates the firm’s core services and expertise.
Since we began managing their LinkedIn presence, Gribbon & Pelham has seen significant improvements in visibility and engagement:
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Impressions up 103%
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Reach up 118%
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Engagement up 35%
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Followers up 14%
This early growth shows that with the right strategy and a strong collaborative relationship, social media can deliver measurable results—even in highly professional and specialised sectors like residential surveying.
What this shows
This case study highlights the value of long-term client relationships built on trust. Gribbon & Pelham have worked with us for years on their website, and their decision to add social media management is a testament to that trust in our service and results. Their proactivity—sharing content and engaging with their audience—has been crucial to the success of the project and demonstrates the power of a true partnership.
For other professional service providers, it’s a great example of how investing in ongoing digital marketing—supported by a team that understands your industry—can build your authority, grow your audience, and enhance your brand online.
